I especially have this problem with ArtNews. I wish we had a reliable online source for that one.
Wilma Weant Dague
Benedictine College Library
1020 N 2nd St.
Atchison, KS 66002
From: SERIALST: Serials in Libraries Discussion Forum [SERIALST@list.uvm.edu] On Behalf Of Michael A. Edwards [maedwards@HAMPSHIRE.EDU]
Sent: Friday, January 23, 2009 9:55 AM
Subject: Re: [SERIALST] futile claiming
All-electronic is looking better and better. But affording it is
another issue entirely (usual pun intended).
Michael A. Edwards
Serials & Electronic Resources Librarian
Harold F. Johnson Library Center
Amherst, MA 01002-3372
One man's theology is another man's belly laugh.
-- Robert A. Heinlein
Lynne Weaver wrote:
> It just happened again. I claimed a not-received issue, well within the
> reasonable time for claims, but didn't get it. Did a second claim, then
> a third. When EBSCO contacted the publisher for the third time, the
> reply came back that the issue was out of print, but they would extend
> the subscription. This is happening more frequently and I am not happy.
> I want the issue, not an extension. Not having the issue creates a gap
> in my holdings; a special problem if I'm binding. Extending the expire
> date makes subscription-tracking more cumbersome. EBSCO was very
> helpful in getting as many of my titles as possible on calendar-year
> subscription periods, and I'd like to keep them that way.
> I expect we're all running into this, and I don't suppose there's much
> we can do about it. I hope the publishers lurking on this list will get
> the message and keep enough extra issues on hand to satisfy claims.
> Lynne N. Weaver
> Serials Coordinator
> Lipscomb Library
> Randolph College
> Founded as Randolph-Macon Woman's College
> 2500 Rivermont Avenue
> Lynchburg, VA 24503
> 434 947-8396
> 434 947-8134 Fax