Re: [Fwd: Harvard Business Review] Peter Picerno 30 Jan 2009 22:02 UTC
Seems to me all you can do is to give the faculty member in question the publisher's number and have him hear it from 'the horse's mouth' him/herself!
Peter V. Picerno
Serials & E-Resources
Asst. Head, Resource Development
Green Library GL 810
Florida International University
Miami FL 33199
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Barbara Pope
Sent: Friday, January 30, 2009 4:52 PM
Subject: [SERIALST] [Fwd: Harvard Business Review]
Hi, everyone. I called back the faculty member's assistant and told her what I had found out from other libraries that subscribe in either electronic or print form, but they still didn't believe me. I offered to call the publisher and spoke with a very nice woman who retrieved a copy off of the shelf and told me that the one page article is indeed the entire article. Then, I called back the department. I don't think they are "satisficed" but what else is there to do?