Re: Electronic Usage Statistics Ginanni, Katy 04 May 2009 15:20 UTC
I try not to do the "me, too" thing, but in this case I do want to agree with Ann so that Mr. LaFrenier (and any other publishers who are reading) will get that feedback. Katy G. Katy Ginanni, E-Access & Serials Librarian and liaison to Soc/Anth & WAGS Elizabeth Huth Coates Library Trinity University San Antonio, TX 78212-7200 210-999-7613 ph. 210-999-8182 fax katy.ginanni@trinity.edu "Everybody needs beauty as well as bread, places to pray in and play in, where nature may heal and give strength to body and soul." John Muir -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Ann Fath Sent: Monday, May 04, 2009 9:23 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Electronic Usage Statistics If ~on a regular basis~ a title was getting significant turn-aways, perhaps more than others were getting use, I'd investigate, even if we were canceling titles. I'd want to determine if that title might prove more useful to the community than existing ones, and cancel even more to add that one, if appropriate. I think it's very useful data to have regardless of the situation. Ann Ann Doyle Fath Head of General Collections Cataloging Research Library Getty Research Institute 1200 Getty Center Drive, Suite 1100 Los Angeles CA 90049-1688 v: 310-440-7515 f: 310-440-7779 e: afath@getty.edu >>> From: "Williams, Mary Welch" <mwill108@UTMEM.EDU> To:<SERIALST@LIST.UVM.EDU> Date: 5/4/2009 6:58 AM Subject: Re: [SERIALST] Electronic Usage Statistics Since we're doing two HUGE cancellation projects in one year, turnaways don't mean a thing to us. We didn't ask for turnaways, just usage data. Were we interested in expanding our collection turnaways would be valuable. Mary -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Douglas LaFrenier Sent: Friday, May 01, 2009 4:46 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Electronic Usage Statistics I've heard that other librarians do like to see "turnaway" data from titles to which they don't subscribe, since it indicates their users' interest in non-subscribed content. Publishers, of course, like to see this information for marketing purposes. Of course, we're a small publisher in terms of the number of titles we produce, so this wouldn't represent a lot of lines of data for us. How do others feels about seeing usage (or attempted usage) of nonsubscribed content? Thanks. Douglas LaFrenier Director, Publication Sales & Market Development American Institute of Physics 2 Huntington Quadrangle Melville, New York 11747 Phone: +1-516-576-2411 Fax: +1-516-576-2374 >>> From: "Williams, Mary Welch" <mwill108@UTMEM.EDU> To:<SERIALST@LIST.UVM.EDU> Date: 5/1/2009 5:07 PM Subject: Re: [SERIALST] Electronic Usage Statistics Funny you should ask! I'm in the midst of our second HUGE cancellation process in less than a year. I'm finding that publisher-supplied statistics don't match the EMS, either. However, for one of the publishers we believe the discrepancy, (EMS is hugely greater than pub stats) may be due to the pub requiring login instead of using IP authentication. We believe that users may be turned away from using the publication, even though we have a page that supplies login information. They've registered as a hit in the EMS because they clicked the local link. So for the EMS we're counting raw hits and not downloads. We expect that it will be somewhat larger. That's as close as we can get with our EMS, though. We have a horrible time collecting statistics from publishers. They give us our downloads for all their titles, not just those to which we subscribe. It's not fun editing them. We don't use Shibboleth. Have a good weekend!! Mary -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Shipley, Tara N. Sent: Friday, May 01, 2009 3:37 PM To: SERIALST@LIST.UVM.EDU Subject: [SERIALST] Electronic Usage Statistics Hello All, Does anyone else experience problems collecting accurate usage statistics for their electronic journals? We find that our statistics from the publisher's website don't always match those of our e-resource management system. What are your library's procedures for collecting statistics (i.e., where do you get your statistics)? Does anyone use Shibboleth? Thanks in advance, Tara Shipley Manager, Library Services University of Texas Medical Branch Moody Medical Library Serials Department 301 University Blvd. Galveston, TX 77555-1035 phone: (409)772-2394 ; fax: (409)762-9782 email: tnshiple@utmb.edu<mailto:tnshiple@utmb.edu>