Re: CQ Press renewal notices never received, do you have this problem too? Warren, Bill 16 Dec 2009 19:54 UTC
This has happened to us repeatedly.
Middlebury College Library
110 Storrs Avenue
Middlebury, VT 05753 USA
phone: (802) 443-5489
fax: (802) 443-5698
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Mark Hemhauser
Sent: Wednesday, December 16, 2009 2:32 PM
Subject: [SERIALST] CQ Press renewal notices never received, do you have this problem too?
For the past several years and while working at two different university
libraries I have repeatedly experienced the same problem with CQ Press
renewal notices. I never receive the notices. Access is cut off. We
call, access is temporarily restored and our renewal is processed.
Invoices do not come. Statements with past do invoices do arrive much
later. Access may be cut off again for non-payment.
Has this happened to your library?
Coordinator, Continuing and Electronic Resources
University of Maryland
College Park, MD 20742