Re: AORN retrospective price increase Liz Breier 01 Feb 2010 20:01 UTC

Hi Sally,
I have also seen some strange additional invoices and credits. I have gotten
price adjustments, as well as credits for "deep discounts" from 3 years
previous. Apparently, in some instances, it can take awhile for
publishers/vendors to adjust their accounts and pass it on to the customers.
I have gotten credit notes for invoices that were paid 3 years before, and
have nothing to apply them to.
Liz Breier

----- Original Message -----
From: "Sally Smith" <ssmith@BETHEL.EDU>
Sent: Monday, February 01, 2010 1:16 PM
Subject: [SERIALST] AORN retrospective price increase

> Hello,
> I have just been invoiced by my vendor for a publisher rate increase.
> While
> this happens frequently this increase in for the period November 2008 -
> October 2009, does anyone else find it odd that a publisher would increase
> the rate for past volumes?  Is there any recourse?  What is to stop them
> from raising their rates for the 2006 - 2007 volumes as well?
> Sally
> Sally Smith
> Bethel University Library/Serials Dept.
> 3900 Bethel Drive  St. Paul, MN 55112
> Phone:  651-635-8544   Fax:  651-635-2393