Re: AORN retrospective price increase Sally Smith 02 Feb 2010 18:08 UTC

Thank you for your thoughts and encouragement to contest this.  My EBSCO rep is willing to see what she can do, if that fails I'll go to the publisher myself.


Sally Smith                
Bethel University Library/Serials Dept.    
3900 Bethel Drive  St. Paul, MN 55112 
Phone:  651-635-8544   Fax:  651-635-2393

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum [] On Behalf Of Liz Breier
Sent: Monday, February 01, 2010 2:01 PM
Subject: Re: [SERIALST] AORN retrospective price increase

Hi Sally,
I have also seen some strange additional invoices and credits. I have gotten
price adjustments, as well as credits for "deep discounts" from 3 years
previous. Apparently, in some instances, it can take awhile for
publishers/vendors to adjust their accounts and pass it on to the customers.
I have gotten credit notes for invoices that were paid 3 years before, and
have nothing to apply them to.
Liz Breier

----- Original Message -----
From: "Sally Smith" <ssmith@BETHEL.EDU>
Sent: Monday, February 01, 2010 1:16 PM
Subject: [SERIALST] AORN retrospective price increase

> Hello,
> I have just been invoiced by my vendor for a publisher rate increase.
> While
> this happens frequently this increase in for the period November 2008 -
> October 2009, does anyone else find it odd that a publisher would increase
> the rate for past volumes?  Is there any recourse?  What is to stop them
> from raising their rates for the 2006 - 2007 volumes as well?
> Sally
> Sally Smith
> Bethel University Library/Serials Dept.
> 3900 Bethel Drive  St. Paul, MN 55112
> Phone:  651-635-8544   Fax:  651-635-2393