Might be good to know if we bind

-----Original Message-----
From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Rowe, Kathryn C
Sent: Friday, June 30, 2017 10:30 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Bindery issues

I first left HF Group to go with Bridgeport many years ago because I wasn't happy with the quality of the work I was receiving back and in at least one case not receiving back. A year or two ago, I was not pleased when HF Group bought out Bridgeport's library contracts, but I am hopeful that things have gotten better. We'll have to see. The customer service is nice. The quality of work seems somewhat spotty, frankly.

Kathryn Rowe, Serials & Preservation Manager Semans Library UNCSA
Office: (336) 631-1554

-----Original Message-----
From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Reichert, Kumiko
Sent: Friday, June 30, 2017 9:26 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Bindery issues

Good morning, all,

Please excuse cross postings.  If anyone uses HF Group for bindery and does not mind sharing her/his experience with me, would you reply off or on the list?  I would appreciate it.  It does the bindery for my library, which has been experiencing some issues.  I am interested in learning whether or not it has been happening only to my library.

Sincerely yours,
Kumiko

Kumiko Reichert
Metadata and Cataloging Librarian
Clement C. Maxwell Library
Bridgewater State University
10 Shaw Road
Bridgewater, MA 02325
kumiko.reichert@bridgew.edu
508-531-2665

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