Document Delivery and Internet Usage Survey Mounir Khalil 12 Oct 1993 18:38 UTC
Please reply to Mounir Khalil; not to SERIALST. Thanks. --ed. ----------------------------Original message---------------------------- Dear Fellow Librarian and Document Delivery Vendor: I am conducting a survey on document delivery and Internet usage in various libraries and commercial document delivery firms. I appreciate your filing out the following survey: Library/ Vendor Name:___________________________________________ Address:________________________________________________________ City:_________________State_____________ZIP Code:_______________ Contact Person:___________________Title:________________________ Telephone #:( )_________________Fax #:( )____________________ E-Mail Address:_________________________________________________ Type of Business: A) Libraries: ______Public, _____Academic,______Law, _____Medical, ______Business,____School, _____Special, _____Other. B) Vendor ____________________________________________. 1-How are you connected to Internet? _____College/University Node, ________Business Account. _____Share with other Institutions. _____Other ( Please specify)__________________________. 2- Are you transmitting the images of journal articles to other requesting libraries? _______Yes _______No If (yes) by: ____Faxing ______Internet _____Ariel (only) _____Other ( specify)__________________________________ 3-What percentage? _______Faxing _______Internet_____Other 4-What are the advantages of using Internet in document delivery service?_______________________________________ ________________________________________________________ ________________________________________________________ _________________________________________________________ ________________________________________________________ ________________________________________________________ 5- What are the disadvantages of using Internet in document delivery service?_______________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ 6- What is the average cost per document if sent by: _________Internet _________Fax. 7- Does it include copyright fees? ______Y _______N 8- Are you or library patrons/customers pleased with the turnaround time in getting the requested document over Internet? _______Yes _______Maybe _______No 9- Average time:_______seconds ________minutes. 10-In your opinion, is using Internet in transmitting journal articles over Internet is cost-effective? ______Yes _______No 11-Are you able to transmit journal articles over Internet to foreign countries? ________Yes ________NO. 12- If (No), what are the problems? _____Technology ______Cultural _____Other (specify)__________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ 13- Are you using computer hardware and software? _______Yes ________No 14- Hardware ( including other peripherals)___________________ __________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ________________________________________________________ 15- Software : ( if customized please indicate)______________ _________________________________________________________ _________________________________________________________ _________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ _________________________________________________________ 16- Any additional comments you can make :___________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ _________________________________________________________ __________________________________________________________ _________________________________________________________ _________________________________________________________ Thank you in advance for your immediate response: Please get a printout of the survey, fillout and send to: Mounir Khalil, Science Library City College of New York, CUNY Convent Ave and West 138th Street New York, N.Y. 10031 Tel.: (212) 650-8244 OR FAX: (212) 650-7626 E-Mail: MOUCC@CUNYVM.