Faxon Subscription Agency query Sue Coffey 06 Feb 1996 21:26 UTC

Has anyone else had the problems with Faxon that I have?  We have been with
them for over 10 years.  In 1995 they decided to bring in a new computer
system.  I sent in my renewal for 1996 on October 1, 1995, they did not get
around to processing the renewal until December 15, 1995.  They left off
many  titles from the 1996 renewal.  Therefore many of the titles still do
not have orders placed for them or 1996 and the rest of the titles did not
start with the January issue.  I have had very little cooperation in trying
to solve this situation.  Please let me know if I am the only library having
these kind of problems.  Thanks.

Sue Coffey
Serials Librarian
Moffett Library
Midwestern State University
3410 Taft
Wichita Falls Tx 76308

817 689-4173