Simplelists Privacy Policy
This Privacy Policy will help you understand what information we collect from you and process
using this website, how we obtain it, and what choices and rights you have about your
personal data. When we refer to “Simplelists” within this Privacy Policy, we are referring
to Simplelists.com of 27 Old Gloucester Street, London, WC1N 3AX, the company which provides the email list
hosting services, the associated websites, and any associated services or features which may
be made available to you from this website.
Data Protection Framework
Simplelists is based within the United Kingdom, and as such is registered with the
Information Commissioner’s Office (ICO) as a Data Controller under the UK Data
Protection Act of 1998 (Z9414171). We have also aligned this Privacy Policy with the EU
General Data Protection Regulation 2016/679 (GDPR) which came into effect on 25th May
2018, under the supervision of the ICO within the UK.
Customer and Citizen Data
You may decide to send us your personal information via this website if you are seeking
more information, requesting a demonstration or trial of one of our services, or for
other similar business administration or support purposes. Your decision to disclose
your personal data is entirely voluntary, and by doing so, you are providing us with
specific consent to use your personal data only in relation to the specific purposes for
which you have disclosed it to us. Simplelists may access and use your Customer Data
only for the purposes for which you have submitted it to us to (a) provide information
to you, (b) contact you, (c) provide services to you, or (d) maintain the operations and
security of the website and services we provide to you. We will not use your personal
information for any other purposes, for example the communication of marketing material,
unless we have your specific consent to do so. We will always handle and store your
personal data in accordance with industry best practice aligned with ISO27001, the
international standard for information security. This includes the activities and
procedures undertaken by our own personnel and any third parties (see "Declaration of
Sub-Processing" section below), and the technical controls which we have implemented to
prevent the unauthorised access, compromise or theft of information from our
applications, supporting computer systems and premises.
Email Lists Data
We do not sell, loan, lease, give away, share or in any other way make your personal
information or your Simplelists list address, or your list members details and email
addresses, available to parties other than Simplelists.com, except to comply with law or
legal processes. The people who have permission to send messages to your list is
controlled entirely by you, in accordance with your list settings.
We will not monitor or disclose the contents of your email list, except when required to
by law, or when required to do so in the course of system maintenance, or when requested
by the Customer. We do store email messages coming through our servers, but only for the
purpose of displaying the messages in the Archives feature, or for debugging in the
event of a problem. Access to messages that have been stored is only available to system
administrators in the course of their duty, or through Archives pages (should they be
enabled for your list). If you wish your messages to never be recorded, please contact
Support, although in any case we will keep a message should there be a problem with the
forwarding address, and attempt delivery for a maximum of 5 days, after which time the
message will be returned to the list owner.
Sensitive Personal Data
GDPR specifies a set of personal data categories which are “sensitive”, and which require
special consideration by Data Controllers. This website, and any services available from
this website, do not knowingly collect or process any sensitive personal data.
Children’s Personal Data
This website, and any services available from this website, are not directed to children
under the age of 13. If you learn that a child under the age of 13 has provided us with
their personal information without having parental consent, please contact us
immediately so that we can take appropriate action.
Customer and Citizen Data Rights
As prescribed within data protection regulations, you have several rights connected to
the provision of your personal data to Simplelists using this website. These include
your rights to request that we:
- confirm to you what personal data we may hold about you, if any, and for what
purposes
- change the consent which you have provided in relation to your personal data
- correct any inaccurate or incomplete personal data which we may hold about you
- provide you with a complete copy of your personal data for you to move elsewhere
- stop processing your personal data, whilst an objection from you is being resolved
- permanently erase all your personal data promptly, and confirms to you that we have
done so (there may be reasons why we may be unable to do this)
To contact Simplelists, please see the "about" section on our website. If we do not
properly address your request, or fail to provide you with a valid reason we are unable
to do so, you have the right to contact the Information Commissioner’s Office to make a
complaint. They can be contacted via their website (www.ico.org.uk).
Declaration of Sub-Processing
To make an informed decision on whether to provide your personal data to Simplelists
using this website, we need to make you aware of any organisations that act as Data
Processors for us in the provision of our services to you. Details of these are
contained in our separate GDPR Statement available on our website.
The activities within which each of these Data Processors participates are available upon
request by contacting us.
Website Cookies
This website uses cookies to record log data. We use both session-based and persistent
cookies, dependent upon how you use or interact with our website. Cookies are small text
files sent by us to your computer, or from your computer or mobile device to us each
time you visit our website. They are unique to you or your web browser. Session-based
cookies last only while your browser is open and are automatically deleted when you
close your browser. Persistent cookies last until you or your browser delete them, or
until they expire. We use cookies which are not specific to your account but are unique
and allow us to undertake website analytics and customization, among other similar
things. If you decide to disable some or all cookies, you may not be able to use some of
the functions on our website. We may use third-party cookies, for example Google
Analytics, and you may choose to opt-out of third party cookies from their website.
External Links
This website may include relevant hyperlinks to external websites not controlled by
Simplelists. Whilst all reasonable care has been exercised in selecting and providing
you with such links, you are advised to exercise caution before clicking any external
links. We cannot guarantee the ongoing suitability of external links, nor do we
continually verify the safety or security of the contents which may be provided to you.
You are advised, therefore, that your use of external links is at your own risk and we
cannot be responsible for any damages or consequences caused by your use of them.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time, and if we do we will post any
changes on this page. If you continue to access this website or use services available
from this website after those changes have come into effect, you will have agreed to the
revised policy.
Contacting Simplelists
If you have any questions about this Privacy Policy, would like to exercise any of your
statutory rights, or to make a complaint, please write to: Simplelists.com, BCM 6673,
London, WC1N 3AX or email: support@simplelists.com