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Bulk ordering of magazines (2 messages) Marcia Tuttle 06 Apr 2000 20:43 UTC

>From kmaxwell@MIT.EDU Thu Apr  6 16:41:47 2000
Date: Thu, 6 Apr 2000 15:25:54 -0400
From: Kim Maxwell <kmaxwell@MIT.EDU>
Subject: Re: Bulk ordering of magazines (Sarah Christenson)


I'm not sure ordering all copies with the exact name and same address and
keeping track of the branches yourselves will help you out.  We do have
subscriptions to more than one copy of the same title coming to the same
address, and frequently our order for 2 copies for one year turns into 1
copy for 2 years.  It's a never-ending battle, and I haven't come up with a
good solution yet.  Anyone else have one?

Kim Maxwell

At 12:43 PM 4/6/00 -0400, you wrote:
>---------- Forwarded message ----------
>Date: Thu, 6 Apr 2000 11:51:10 -0400
>From: Sarah Christenson <siracksa@OPLIN.LIB.OH.US>
>Subject: Bulk ordering of magazines
>Hi all!
>I am hoping you can help me.  We are a public library with 7 branches.
>Right now, we order all our magazines for each branch individually but
>with the same street address.  We receive all magazines here at the
>Administrative Center, but with the branch name so we know where to send
>them.  This is causing major headaches because the publishers will give
>one branch 4 years worth while the other 3 branches get none.  We claim
>through EBSCO, but it takes time to get things straightened out.
>We are thinking of changing to ordering all copies with the exact name and
>same address and keeping track of the branches ourselves.  Does anyone else
>do it this way?  And if so, have you experienced any problems?
>Any suggestions or feedback would be most welcome.
>Thanks in advance,
>Sarah Christenson
>Head of Processing
>Geauga County Public Library
>12701 Ravenwood Dr.
>Chardon, OH  44024
>(440) 286-6811

Kim Maxwell
Serials Acquisitions Librarian
MIT Libraries, Room 14E-210
77 Massachusetts Ave.
Cambridge, MA 02139-4307
phone: 1-617-253-7028
fax:   1-617-253-2464

>From stilley@CLSN1269.CUMBERLAND.LIB.NC.US Thu Apr  6 16:41:47 2000
Date: Thu, 6 Apr 2000 15:49:39 -0400
From: Sharon Tilley <stilley@CLSN1269.CUMBERLAND.LIB.NC.US>
Subject: Re: Bulk Ordering of Magazines

It doesn't seem to matter whether you get them all at one address or at
the locations.  When we had multiple copies coming to the main library,
the publisher would renew and we'd get the same results as you do.  Now
with them going just to a branch, we end up with many duplicates.  Your
primary vendor (in my case Ebsco) sends the orders to the publishers with
the same standard name and addresses, but when the orders are processed at
the publisher, they abbreviate names.  In our case our order may be for
Cumberland County Public Library, Serials Section, address, etc., but the
publisher keys it as Serials Section, name of library, etc. or even
Cumberland Cty Pub Lib and that causes them to to now have 2 orders
instead of a renewal, which they start right away.

I've been doing this for almost 9 years and the only way to fix it is copy
the labels and send them to Ebsco.  That speeds up the process of your
claim because they (they) publisher can find your order quickly.  I also
send these directly to my customer representative rather than claiming

|    Sharon Tilley                                                       |
|    Library Associate II
|                                                                        |
|    Mail:   Cumberland County Public Library & Information Center       |
|            Technical Services                                          |
|            300 Maiden Lane                                             |
|            Fayetteville, North Carolina 28301-5000                     |
|                                                                        |
|    E-MAIL:                                |
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|    Phone:  (910) 483-0543 ext 130
|    Fax:    (910) 483-8644                                              |