Re: Subscription service -renewal question (2 messages) SERIALST Moderator 15 Oct 2002 21:01 UTC

2 messages, 59 lines:

Date: Tue, 15 Oct 2002 12:40:00 -0600
From: Dan Lester <>
Subject: Re[2]: Subscription service -renewal question (2 messages)

Roberta Hanfling <> wrote:

> For the past three year our serials subscriptions have been placed thru
> a subscription service.  This past year, their customer service has
> deteriorated and is sporadic.

> Recently, they requested confirmation of 2003 subscription renewals. Our
> current subscriptions expire at the end of April. We don't want to
> continue using their service but I suspect that not renewing our
> subscriptions may result in not receiving the remaining journal issues.

      Changing serials subscription services, or changing to
      self-management of them, will always be difficult and have a
      variety of problems arise.  However, as another has already
      pointed out, the publisher has already been paid and the issues
      will come.  When you change to another service they, and you,
      will have lots of fun getting all the changes made with the
      journal publisher, although most will go smoothly.

      So, don't worry about getting the remaining issues on your
      subscription.  Worry about getting the ones after the current
      subscription expires.

Dan Lester, Data Wrangler 208-283-7711
3577 East Pecan, Boise, Idaho  83716-7115 USA  Stop Global Whining!

Date: Tue, 15 Oct 2002 15:01:19 -0400
From: Werner Lind <>
Subject: Re: Subscription service -renewal question (Roberta Hanfling)

Most subscription services order your subscriptions for the entire year at
the time the old ones expire, and the publisher does the actual mailing of
issues to you.  Renewing through a different service, then, should have no
effect at all on delivery of the issues remaining on your current
subscriptions.  We have changed services a couple of times since I've been
in charge of periodicals, and had no problem of this type.

Werner A. Lind
Assistant Library Director
Easley Library/Bluefield College
3000 College Drive
Bluefield, VA 24605