I remember receiving a notice that a format change was coming but I don't recall receiving a survey beforehand.

Also, I just spoke to my representative about our first invoice.  One of the problems on it is that the same series number repeats for each title listed; she told me that Blackwell's has already received a number of calls about this problem and that they are working to fix it.

Lucy Duhon
Serials Librarian
Carlson Library/Serials Dept.
University of Toledo
Toledo, OH  43606

(Mail Stop # 509)

(419) 530-2838
(419) 530-2726 [fax]
lucy.duhon@utoledo.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Diane Johnson
Sent: Friday, September 24, 2004 8:08 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] New format for Blackwell's Invoices

Hello,
Yes, I noticed it too.  I also don't like the lack of  information about
what we paid for.  I do not recall being sent any survey to evaluate it,
but I must admit I sometimes ignore all these surveys.

Diane Johnson

Diane Johnson
At 03:20 PM 9/23/2004, you wrote:
>Hi there,
>
>Have you all noticed a change in the invoices you receive from Blackwell's
>for serial standing orders and monographic series?  If so what do you think
>about the changes?

//////////////////////////////////////////////////////////////////////////////
  Diane Johnson                    Head, Serials Dept.
  Phone:  (585) 245-5597
  Fax: (585) 245-5997              Milne Library SUNY Geneseo, NY   14454
  e-mail: johnsonD@geneseo.edu