Re: Time to lighten up! Carole R. Bell 07 Dec 2004 22:14 UTC
I beg to differ.... I am a born and bred Philadelphian and it IS a foreign country. Who else eats cheese steaks with cheese whiz :-) Carole At 01:52 PM 12/7/2004 -0600, you wrote: >We have a number of curmudgeon faculty, who refuse to learn to use the >computerized resources for themselves; they much prefer allowing us to >dazzle them with our mastery of all things computer. There is a young >woman whom I know each one of us in the Reference Dept. has helped >multiple times. She is always in need of being shown how to use the >catalog or one of the many databases. We have patiently shown her time >after time and I am sure we will continue to show her for as long as she >continues to attend classes here. But she isn't the "best" story. We >have another young American woman who signed up for our Research >Consultation service 4 separate times, all for the same topic, because >we weren't helping her find what she needed. All in all, we weren't >surprised that she wasn't quite getting it, since she thought >Philadelphia, PA was a foreign country, and her vocabulary didn't >include the word "previously". What did surprise us is that this person >is a junior. > >Happy holidays to all. > >Frances Piesbergen >Ref. Leadership Team/ >Govt Docs Coordinator >Room 320 (MC 60) Dep.#0326 >Thomas Jefferson Library ph. (314) 516-5084 >Univ. of MO - St. Louis fax: (314) 516-5853 >One University Blvd. e-m: sfrpies@umsl.edu >St. Louis, MO 63121 > > >-----Original Message----- >From: SERIALST: Serials in Libraries Discussion Forum >[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Max Shenk >Sent: Tuesday, December 07, 2004 1:17 PM >To: SERIALST@LIST.UVM.EDU >Subject: [SERIALST] Time to lighten up! > >O.K., serialisters... I had something happen today which I wanted to >share, and I thought it'd be a good chance for everyone to lighten up >and post their Amazing But True Patron stories. > >Mine is: > >I work at a community college library periodicals desk. This morning, a >student came to the desk and asked if she could see "The Harvard >Journal." > >"We don't have a title called The Harvard Journal," I said. "Do you >need the Harvard Business Review? Harvard Educational Review? Harvard >Health Letter?" I sent her back over to the reference desk to get more >information, assuming that she'd come back with a citation from the >indices. > >Five minutes later she comes back again: "I need Current >Controversies." > >"We don't have anything called Current Controversies... there's a title >called Issues And Controversies, but it's shelved in the reference >section." > >She goes back to the reference desk... > >Five minutes later, she comes back a third time... > >"I need Harvard Education Review." > >"What issue?" > >"Uhhh... fall... 2000-something." > >She went over to the reference desk a FOURTH time and this time didn't >return. I assume she found what she was looking for online. > >Will she be able to grasp the concept of "Do you want fries with that?" >is my question. > >Your turn. > >Max Shenk >Periodicals Assistant >Brendlinger Library >Montgomery County Community College >Blue Bell, PA 19422 ********************************************** Carole R. Bell Head, Acquisitions Dept. Paley Library 017-00 1210 W. Berks Street Temple University Philadelphia, PA 19122 voice: 215-204-3275 fax: 215-204-8550 email: crbell@temple.edu