Does anyone know of a trade organization or a state (Texas) or federal government agency to which one might lodge a complaint concerning the business practices of a database producer/vendor?  Just had an experience which I feel deserves such reporting.

Best,

Gary Ives
Assistant Director of Acquisitions &
  Coordinator of Electronic Resources
Texas A&M University Libraries
5000 TAMU
College Station, TX  77843-5000
Phone: (979) 458-0726
FAX:  (979) 458-1630
Email:  gives@lib-gw.tamu.edu