MicroLinx users survey W Ted Rogers 15 Mar 1994 16:07 UTC
Please reply to the author of the message, not to SERIALST. Thanks. --ed. ----------------------------Original message---------------------------- We at Old Dominion University are seriously considering migrating from Faxon's SC-10 system to Faxon's MicroLinx system. Therefore, I am seeking other serialists who have experience with MicroLinx and who would not mind responding to the following survey. Please respond directly to me. Thank you. MicroLinx Survey 1. How long have you had experience with Faxon's MicroLinx system? With what versions have you had experience? With what other systems (both standalone and integrated) have you had experience? 2. How many active titles are in your MicroLinx database? Do you maintain inactive titles (e.g. ceased titles, previous titles, etc.) in your MicroLinx database? If so, how many inactive titles are in your database? 3. Do you split your database between different terminal/workstations? If so, how many terminals do you have for MicroLinx? Have you had any specific problems caused or exacerbated by splitting your database between workstations, e.g. receiving invoices, generating claims, running reports, etc.? Please give details. 4. Do you receive your invoices on diskette or online? If so, how well does this work? How are supplemental invoices and credit memos handled? 5. How much time do you devote to the claiming process with MicroLinx? Does this interfere or create backlogs for check-in? 6. Is MicroLinx fairly accurate in claiming, i.e. does it claim issues that have already been received and/or not claim issues that are overdue? 7. How much time do you devote to generating reports? Have you been able to schedule report generation for off-hours? Please explain. 8. What sorts of reports do you generate from MicroLinx? How useful have you found them to be? 9. How often do you back up the database? 10. Do you maintain all eight (8) of the backup archive files as recommended on p.B:1 of the MicroLinx users guide/manual? 11. Do you maintain a view-only backup database on a LAN? If so, does Public Services have access to it? Do patrons have access to it? How useful has this proven? 12. Have you ever had any problems with the system crashing, data corruption, etc.? Please give details. 13. In general, how do you rate MicroLinx? What do you see as the major advantages and disadvantages to MicroLinx? How does MicroLinx compare to the other systems with which you have had experience? Thank you very much for your time and trouble. If you have any questions, please feel free to contact me. Please return via one of the means below. Thank you. Mail: Telecommunications: W Ted Rogers Internet: wtr100f@oduvm.cc.odu.edu Serials Librarian or: wtr100f@shakespeare.lib.odu.edu Collection Management Dept. Bitnet: wtr100f@oduvm University Library Ph.: 804 683-4144 Old Dominion University Fax: 804 683-5035 Norfolk, VA 23529-0256